Why choose us | Computer Repair San Antonio | Networking | CCTV | Network Security | VOIP | EHR EMR |IT Support

HELP ME!! Computers LLC is a BBB Accredited Business. Click for the BBB Business Review of this Computers - Service & Repair in San Antonio TX

210-822-8817

903 Austin Highway
San Antonio, TX 78209

you are in the right place...

because as Systems Integrators we see the

What Sets Us Apart

Locally Owned

Serving the community since 1991, Help Me!!® Tech Team (a division of HELP ME!!® Computers, LLC) is a family owned, certified women owned business. Our headquarters is centrally located at 903 Austin Highway in Alamo Heights where all of our customers can enjoy expert walk-in help in addition to our onsite services.

Our Mission

At HELP ME!!® Tech Team service is our passion; and we are grateful for any opportunity that we are given to serve our clients, fellow team members, the company and the community in which we live. We are leaders with integrity and a strong desire to help others.

We are leaders in integrating new technologies and solutions into our clients’ existing networks, which help improve efficiency and overall costs. We continually increase our knowledge to keep up with new and upcoming technologies and share our strong, diverse expertise and service capabilities with our clients.

We strive to be the leading service company in our industry and do so by being professional, communicating clear technology goals and expectations, following through and being committed to excellence every day.

Experienced, Certified, Team at your Service

With over 100 years of combined experience, we have found that the increasing wealth of technical knowledge is unrealistic for one technical person to master. As a result, Help Me!!® Tech Team provides our customers a diversely skilled and certified team of technicians. While every technician is fully capable of getting your network up and running, each team member has a different specialty that can help to resolve your problem in a more expeditious and cost effective manner.

Systems Integrators

Help Me!!® Tech Team is a systems integration company that specializes in the design, sales, integration, installation and maintenance of networks, security systems (including CCTV/Controlled Access), EMR and Practice Management, Telecommunications (including VOIP), Point-of-Sale (POS) systems and Cabling. We provide proactive managed services and emergency repair. Whether you are addressing an isolated issue or are looking for a full spectrum of solutions your Help Me!!® Tech Team can help.

Licensed with the State of Texas

Don’t trust just anyone to your security needs. Help Me!!® Tech Team (dba of HELP ME!!® Computers, LLC) is licensed with the State of Texas as a Security Contractor Electronic Access Company, License # B16255. For complaints concerning CCTV or Controlled Access Security Systems you may contact the Texas Department of Public Safety Private Security Bureau at 5805 North Lamar Blvd. Austin, Texas 78752-4422; P O Box 4087 Austin, Texas 78773-0001 or call (512) 424-2000.

In-Shop Service

Some repairs (i.e., virus removal, system teardown, etc.) are best serviced at our shop location. Because our in-shop service rate is lower than that of our service call hourly rate this service can often save overall budget for you, the customer. The Help Me!!® Tech Team Technician will take the problem system to our shop and have it serviced there as expeditiously as possible then return it upon completion.

How We Do IT - 7 different ways to use us!

Mangaged/Subscription
Special Projects & Consulting
In-Shop Service
Scheduled On-Site
Remote Repairs
Emergency Repairs
Help Me!! Bucks

We aren’t in the insurance business. So we won’t treat you that way!

With a managed service plan from Help Me!!® Tech Team, you’ll only pay for what you actually get. Your managed service plan will let us proactively monitor your systems, servers and networks 24/7/365 to identify problems and depending on the level of service that you purchased, will remediate some issues without you being bothered.

Thinking about going with a national IT firm for your managed/remote services? Well forget about it! When a repair can’t be conducted remotely that national firm will farm out the repairs to a subcontractor. You will wait for dispatch to send someone that you aren’t familiar with and isn’t familiar with you or your network. Instead, go with a local source that you know and trust to get you back up and running faster!

We also offer plans for our residential clientele.

Does your company want to install a new phone system or Call Center? Replace or design a new server? Need all new computer hardware? Updating your software? Run new cabling? Upgrade your network security? Install CCTV cameras & DVR or Controlled Access for your facility? Does your IT Department need assistance with a large project such as a corporate move?

Then you have a project for us!

Looking for a non-biased third party to help you figure out which technology solution is right for your business?

Hire your trusted Help Me!!® Tech Team to consult on your next technology project, major upgrade, or move to the cloud to make these advances go as smoothly as possible.

Our headquarters is centrally located at 903 Austin Highway in Alamo Heights where all of our clientele can enjoy expert walk-in help Monday-Friday 8am-6pm and Saturday 10am-2pm, as an additional cost savings option.

Your Help Me!!® Tech Team would be happy to put you or your business on our schedule. Our normal service call hours are Monday-Friday 9am-5pm.

For reduced service call rates and priority scheduling you may consider a budget friendly Managed Service Plan for future needs.

We’re just one click away from saving your day!

Don’t give “just anyone” the keys to your system*. Save time, frustration and money from your trusted local source with remote repair. With your permission, your Help Me!!® Tech Team can log into your system and assist you with a problem without you ever having to pack up your computer and bring it in. Plan customers receive a discount! Plus, with less travel time, you can feel good about the reduced environmental impact and fuel savings – part of our Help Me!!® Think Green™ initiative.

*Help Me!!® Tech Team (dba of HELP ME!!® Computers, LLC) is licensed with the State of Texas as an Electronic Access Company, License # B16255. For complaints concerning CCTV or Controlled Access Security Systems you may contact the Texas Department of Public Safety Private Security Bureau at 5805 North Lamar Blvd. Austin, Texas 78752-4422 ; P O Box 4087 Austin, Texas 78773-0001 or call (512) 424-2000

Your Help Me!!® Tech Team are experienced IT fire fighters! For an additional fee you can jump ahead of the line in-shop. Need on-site emergency service? Yes, you will pay more for an emergency call but rest assured we are worth it. We are seasoned professionals that know how to get the job done right…the first time.

For priority service with cost savings, consider a budget friendly Managed Service Plan for future needs.

If your business has an after-hours emergency you can call our main number for after hours assistance.

Our Help Me!!® Tech Team Bucks™ have your back!

Looking to stretch your technology budget without a long term commitment? With these flexible spending “Bucks” you have several options. Use them to save your budget in the event of an unexpected downed network, provide routine maintenance, remote service, or have us perform special projects for your company.
The more you spend the bigger the discount you get.

Remain in control of your budget, your business and your sanity!